Claims Specialist

Location: Oviedo, FL, USA


This position is no longer open.


The candidate will be responsible for investigating and processing household goods claims in a timely manner. Recovery of contractual subrogation monies from carriers if applicable to insurance contracts.


  • Review each claim and decide actions necessary to investigate and process the claim in an accurate and timely
  • Utilize the service of preferred repair firm service providers for the assessment of
  • Work with moving companies to obtain inventories and documents, and to trace for missing
  • Settle the claim by working directly with the
  • Recover monies from the moving companies for claims that have a subrogation
  • Work with daily reports to keep track of and manage claims that are currently in
  • Document each action that takes place on a claim in a database that allows client contacts to monitor the progress of the
  • Assist with the work of absent colleagues, as needed


  • Minimum of 3 years in a claims or customer service position
  • Excellent verbal, written and problem-solving skills are a must
  • Strong attention to details
  • Manage high work volume, at times
  • Ability to organize for efficiency and be able to multitask
  • Ability to make quick decisions
  • Ability to exercise sound judgment
  • Good negotiating skills
  • PC experience required, including data entry, Word and Excel
  • Obtain adjuster’s license in those states requiring licensing
  • Bachelor’s Degree or Equivalent

Risk Strategies Company does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Risk Strategies is committed to working with and providing reasonable accommodations to individuals with disabilities. Any candidate requiring a reasonable accommodation because of a disability for any part of the application or employment process may send an e-mail to and let us know the nature of your request and your contact information.